Refund policy

Refund Policy

We offer a 30-Day Money-Back Guarantee.

If you’re not satisfied with your purchase, you may request a refund within 30 days of receiving your order.

Eligibility for Refund

To qualify for a refund:

  • Item must be unused and in original condition
  • Product must be returned in original packaging
  • Proof of purchase is required

Refund Process

To request a refund, contact us at:

admin@healtence.com

Once your return is received and inspected, we’ll notify you regarding approval of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with photos of the issue.

Important Notes

  • We do not offer exchanges
  • Sale items and gift cards are non-refundable
  • Shipping fees (if any) are non-refundable
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect

For any refund-related questions, contact:

admin@healtence.com